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Unreleased Time sheets E-mail notifications problem (Mercury 6.0)

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Alexei Malinovs
Respected Contributor.

Unreleased Time sheets E-mail notifications problem (Mercury 6.0)

Hello all!

Mercury 6.0 configured to send an e-mail notificaitons about unreleased time sheets 2 days before end of time period.

Current behaviour:
Mercury starts sending e-mail notifications 2 days before end of time period at midnight (00:00). It continues repeating e-mails notifications every 2 hours till Time sheet is released.

Problem:
Person gets ~5 messages from 00:00 to 09:00 when he/she comes to work. And notifications continue coming every 2 hours till time sheet is released. It is e-mail spamming :)

Questions:

Q1: Is it possible to send notification only once per day at certain time and then repeat, say, every N days (and not every 2 hours how it is doing now)

Q2: Is it possible to configure time of day when notification is sent( since now it always start sending it midnight 00:00) and we want it to be sent at the end of working day.

Thank you!
3 REPLIES
Darshan Bavisi
Outstanding Contributor.
Solution

Re: Unreleased Time sheets E-mail notifications problem (Mercury 6.0)

Hi Alexei,

Q1 - You can set the server.conf parameter as below to send the notification only once a day instead of every 2 hours,

com.kintana.core.server.TMG_DATE_NOTIFICATION_INTERVAL=1440

Q2 - Configuring the time of the day is unfortunately not possible as that feature is not provided yet even in 7.x versions.
Alexei Malinovs
Respected Contributor.

Re: Unreleased Time sheets E-mail notifications problem (Mercury 6.0)

Hi Darshan,

Thank you for very clear answer. We will try your solution asap.

Some clarifications are needed though.

Q1: We cannot find parameter you mentionied in the configuration file. Shall we add it manually to the file?

Q2: Could you give an sample quote from configuration file where this parameter is specified?

Q3: We cannot find this parameter documented in Mercury documentation. May be we are missing some document?
Alexei Malinovs
Respected Contributor.

Re: Unreleased Time sheets E-mail notifications problem (Mercury 6.0)

We just tested out the solution and it works just fine. We get 1 e-mail only per day. Thank you!