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Unable to open any validation from workbench

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Shravan Kathuri
Senior Member

Unable to open any validation from workbench

Hi,

We have recently upgraded ITG to PPM 7.1 SP5.

After that we are unable to open any validations from workbench.Can anyone tell me what could be the problem?
We have tried to login through dashboard and opened the workbench.But we are unable to open any validations from workbench.We are getting "java.Lang.NullPointerException..."
error in command prompt.

This problem we are facing in production instance.

Anyone have idea about this error?


Thanks
Shravan kuamr.K
3 REPLIES
Tarun Paul
Regular Collector

Re: Unable to open any validation from workbench

Hi Shravan,
Can you pls attach the screen shot or error log.

Thanks,
T11
Shravan Kathuri
Senior Member

Re: Unable to open any validation from workbench

Hi Tarun,

I have attached the screenshot.

Thanks
Shravan kumar.K
Tarun Paul
Regular Collector

Re: Unable to open any validation from workbench

Hi Shravan,
Which version of Java is being used, please issue
C:\Documents and Settings\195902>java -version
java version "1.6.0_03"
Java(TM) SE Runtime Environment (build 1.6.0_03-b05)
Java HotSpot(TM) Client VM (build 1.6.0_03-b05, mixed mode, sharing)

also issue env commnad in unix box and reply back.

Thanks,
T11
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