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Unable to create project from proposal

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cat_gon0208
Trusted Contributor.

Unable to create project from proposal

Hi All,

 

We have encountered this error message when we click on Initiate Project from proposal to create a project.

 

But it is able to create successfully when it is the Project Manager who click the button. Based on the error message it is a Authorization Issue, we do not have this problem in 7.5.

 

Has anyone of you encountered the same?

 

Running command: com.kintana.core.server.execution.CreateProject  -projectName "test creation" -projectTypeName "GIC - Class 1 Project" -startDate "30175" -endDate "30179" -projectManager "30693" -region "30000" -requestID 58772 -userID 31581 -userName "TSMUser"
Running command: -cacheName staffingprofile -lookupType "RSC - Staffing Profile Status" -lookupMeaning "Approved" -tableName RSC_STAFFING_PROFILES -userKeyCol staffing_profile_name -userKeyIDCol staffing_profile_id -primaryKeyCol staffing_profile_id -useNamesFlag "N" -nameList "[STAFF_PROF_NAMES]" -idList "31943" -userId 31581 -lookupCode "6"
The following Command Step is not subject to timing out: com.kintana.core.server.execution.CreateProject
Configuring connection...
Ready to create project from Project Type: GIC - Class 1 Project
An unknown error has occurred. For more information, please contact your PPM administrator and provide the following GUID number:
GUID=93A46B92-7CB6-6B99-D255-34D1CD5A6103 com.mercury.itg.exceptions.AuthorizationExceptionGUID=B81CABB7-7758-3AA6-6E3E-EF40294F2AD1

 

5 REPLIES
cat_gon0208
Trusted Contributor.

Re: Unable to create project from proposal

Hi All,

 

Just an update on this one.

 

from the workflow that is doing the Initiate Project there are 2 security that is assigned. One is Business Partner and the other one is Project Manager. Both of these are fields in the proposal request type.

 

When the Project Manager clicks on Initiate Project, it is ok. But when the Business Partner click on Initiate Project there is the error.

 

We have tried making the security group and access grants exactly the same for both, but still same issue.

 

Appreciate your inputs.

 

Thanks.

 

Catherine

penoles
Super Contributor.

Re: Unable to create project from proposal

Are you on PPM9.12?  It should be a defect on 9.12, you could get a hotfix from HP

cat_gon0208
Trusted Contributor.

Re: Unable to create project from proposal

Hi penoles,

 

They have provided a patch for QCCR1L41847 but same issue after it was applied.

 

I think that QCC is for another issue regarding creation of project from proposal.

Our issue specifically mention AuthorizationException error.

 

Thanks.

 

Catherine

jerome.vovard
Super Contributor.

Re: Unable to create project from proposal

can you create a project without a template workplan from the proposal?

This will create a project with no default workplan.

 

penoles
Super Contributor.

Re: Unable to create project from proposal

Please check with HP whether hotfix QCIM1L42819 is fit for your scenario