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Unable to Create New Environment

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WissenCarquest
Regular Collector

Unable to Create New Environment

We have clone application from PROD to DEV. After clone we have try to create new environment, We got below error message. Could you please suggest on this.

Execution Log of Development
-----------------------------

Source Command: Env Check: Shell connection to Env server

An error occured while executing the Environment Check commands. This may be due to incorrect or unsupported Environment settings; please review the log and

make necessary adjustments. (KNTA-11064) Execution Log

 

KSC Connect

Source Command: Env Check: Shell connection to Env server

Protocol: com.kintana.core.net.SSH2Client
Host: 10.35.5.193
Username: mitg
[2012/05/01 10:49:14 -0400] LOGON_ATTEMPT mitg@10.35.5.193:22
SSH version received from remote host: SSH-2.0-OpenSSH_4.3
SSH version sent to remote host: SSH-2.0-1.0 Kintana SSH client
Initiating key exchange.
Succeeded in key exchange.
Authenticating user.
Succeeded in authenticating user.
Opening channel.

Command(s) timed out...
Last line read from shell session: (KNTA-10897)

 

 

Thanks,

Prasad A

5 REPLIES
Jim Esler
Honored Contributor

Re: Unable to Create New Environment

Sometimes the easiest way to see what is happening with a problem like this is to do it manually. Log in to your PPM server directly with the id that is used to run PPM. Then ssh to the server you are trying to connect to.

WissenCarquest
Regular Collector

Re: Unable to Create New Environment

Hello Friend,

I tried with what you suggest. I got below message. could you please suggest on the same.

$ ssh 10.35.5.193
mitg@10.35.5.193's password:
Connection closed by 10.35.5.193

Thanks,
Prasad A
Jim Esler
Honored Contributor

Re: Unable to Create New Environment

The connection attempt is being rejected by the server you are trying to connect to. Can you connect to it from any other machine?

 

You can get more information by running ssh in verbose mode. First try:

 

ssh -v 10.35.5.193

 

You can get more diagnostic information by adding more -v options, up to three:

 

ssh -v -v 10.35.5.193

 

ssh -v -v -v 10.35.5.193

 

This should give you some clues to the problem.


WissenCarquest
Regular Collector

Re: Unable to Create New Environment

Hello Friend,

 

I have ran this command ssh -v -v -v 10.35.5.193 . Please find the attached log. Could you please suggest on this.

 

Thanks,

Prasad A

Jim Esler
Honored Contributor

Re: Unable to Create New Environment

The remote system refused the connection. You will have to look at that system to determine why the connection attempt is failing.

//Add this to "OnDomLoad" event