Project and Portfolio Management Practitioners Forum

Timeout in Decision Step not working

Frequent Contributor.

Timeout in Decision Step not working

Hi All,


I have set timeout in a decision step as 'Constant' with value '1 day'. A transition for 'Timeout' has been set to another execution step. 

But I don't see the step timing out automatically. This happens for both

- new requests that are created after adapting the timeout

- old requests that are existing beofore the change and are in the decision step


In the 'Graphical Requests' screen we dont see the request moving out of the decision step..


Could you think of any possibility why this feature is not working?


Thanks beforehand,