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The servlet container is temporary unavailable or being upgraded

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DJiang
Occasional Advisor

The servlet container is temporary unavailable or being upgraded

Received following error message when trying to log in:
The servlet container is temporary unavailable or being upgraded
The Mercury ITG 6.0 service was still running with some slowness when this error occurred. No memory error in the log file.
I had to restart the services and bring it back.
OS: Window 2003
Any body could offer sone help, or where should I look into?
Thanks!
Daniel
3 REPLIES
Jim Esler
Honored Contributor

Re: The servlet container is temporary unavailable or being upgraded

http://forums11.itrc.hp.com/service/forums/questionanswer.do?admit=109447626+1274907686645+28353475&threadId=943846 indicates this may be related to the version of Java you are running. A Google search on the error message returns a couple thousand hits that indicate this can be related to Apache, Tomcat, IIS, etc, so it is probably at a layer lower than ITG/PPM.
Alan Delimon
Regular Collector

Re: The servlet container is temporary unavailable or being upgraded

Since you're running Windows Server 2003, I'm guessing you're also running IIS in front of PPM, and communicating to it via AJP?

If so, that error means that your web server (IIS in your case, I think) cannot communicate with the JVMs running PPM. I usually only get it when PPM is down but I think that system slowness could cause this as well.
DJiang
Occasional Advisor

Re: The servlet container is temporary unavailable or being upgraded

Yes, we are using IIS.
Any thing I can tweak in IIS to solve this problem?
//Add this to "OnDomLoad" event