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Telnet Check Fails on Environment

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Mark N. Henry
Acclaimed Contributor

Telnet Check Fails on Environment

Hello,

I get the following error when I run the Check Environment (I have also done everything in this document http://support.openview.hp.com/selfsolve/document/KM192624 ):

An error occured while executing the Environment Check commands. This may be due to incorrect or unsupported Environment settings; please review the log and make necessary adjustments. (KNTA-11064) Execution Log


KSC Connect

Source Command:Env Check: Shell connection to Env server

Protocol: com.kintana.core.net.TelnetClient
Host: localhost
Username: Administrator
Stream Encoding: Big5
Attempting to negotiate the terminal type.
Received: DO Terminal Type
Sent: WILL Terminal Type
Microsoft Telnet Server detected
Welcome to Microsoft Telnet Service
login:[2009/11/26 22:41:20 -0800] LOGON_ATTEMPT Administrator@localhost:23
Administrator
password:Received: SB Terminal Type ...
Closing telnet session.

Command(s) timed out...
Reading available session output.
Session output processed:

Welcome to Microsoft Telnet Service

Administrator
(KNTA-10896)

Any help?

Cheers,
Mark Henry
9 REPLIES
Mahen M
Honored Contributor

Re: Telnet Check Fails on Environment

Please check up with your Application Server Admin whether the ports are open.

Regards,
Mahendran M
Mark N. Henry
Acclaimed Contributor

Re: Telnet Check Fails on Environment

All the ports are open. I am able to telnet and ftp from the command prompt, no problems there.
Erik Cole
Honored Contributor

Re: Telnet Check Fails on Environment

Hi Mark,

Have you configured the MS Telnet server to start a bash shell upon login? It looks like you're getting logged in but then it's timing out when PPM sends a test 'echo' command...?
Cesar Roque
Regular Collector

Re: Telnet Check Fails on Environment

Have you checked the system logs ? Maybe there you can get the error. Try to run the command from command line at the same way PPM does.
M13
Regular Collector

Re: Telnet Check Fails on Environment

Dear Mark,

Can you please re-attach the document you referred to here in the thread .. because when i downloaded it i found it corrupted.

Thanks in advance :)
Ahmed
ANNIE
Collector

Re: Telnet Check Fails on Environment

Hi,
The link which was corrupted actually needs some Contract identifier (SAID) for that product,
http://support.openview.hp.com/selfsolve/document/KM192624
Thanks
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Surendra Poosar
Frequent Visitor

Re: Telnet Check Fails on Environment

Mark,

try to set the Stream Encoding to UTF-8/UTF-16/(one of the UTS'f in the list of drop downs) and then try to do an environment check.

Thanks
Surendra
Deepali Gupta
Super Collector

Re: Telnet Check Fails on Environment

Hi Mahen,
How to enable the Telnet server to launsh bash uplon logon?

Thanks
Deepali
tech_cons
Regular Collector

Re: Telnet Check Fails on Environment

Hi Mark,

How did u solve this problem?

Regards
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