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Support for ServiceCenter 6.2 in PPM 8.0

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Gerard Daniele
New Member.

Support for ServiceCenter 6.2 in PPM 8.0

Hello,

It is unclear for me if we still support PPM request creation from an RFC when using ServiceCenter 6.2. I found that the System Requirements and Compatibility Matrix document only refers to Service Manager 7.x but I was unable to find that ServiceCenter 6.2 was dessupported.

Any ideas ? Is my backup plan is to stay on PPM 7.5 ?

Thanks
Gerard
1 REPLY
koya
Super Contributor.

Re: Support for ServiceCenter 6.2 in PPM 8.0

Service manager integration uses Change Management webservice. Between SC 6.2 and SM 7.1 they changes the ChangeManagement WSDl service URL. If you can update the URL's to point to the 6.2 URL's it would still work.

/Koya