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Scheduled report to create package stopped working after upgrade from 7.5 to 9.12

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bzdafro
Collector

Scheduled report to create package stopped working after upgrade from 7.5 to 9.12

We have a report that runs daily that creates & submits a package.   After we upgraded to 9.12 it stopped working.  Its creating the package, but it never submits.  Its stays in status 'NEW'.    In the Report Type, we have a command called 'run_dlv_interface' that runs the attached sql.    I believe this creates the package line but not 100% sure.  Then we run scripts/kdlv_package_interface.sql.   Anyone know how to fix this?   I'm guessing the status_code is not being updated?

 

 

 

 

 

 

 

1 REPLY
dirkf
Honored Contributor

Re: Scheduled report to create package stopped working after upgrade from 7.5 to 9.12

Hi,

 

I don't have a clue myself and guessing by the lacking responses, it doesn't seem as if anyone else is able to help you on short notice.

My suggestion would be therefore to log a ticket with PPM Support to have this investigated. If the upgrade is causing this issue, then it's best to get a solution from support.

 

Hope that will help you.

 

Best regrds,

Dirk

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