Running report/web/knta/tmg/rpt/HbI_DelinquentTimeSheetReport.jsp Posting report request tohttp://10.1.3.162:8081/itg/servlet/RunJspReport Post data= 'REPORT_JSP=%2Fweb%2Fknta%2Ftmg%2Frpt%2FHbI_DelinquentTimeSheetReport.jsp&OUT_BASEFILE=rep_82596&USER_ID=104002&REPORT_ID=82596&KEYID=298689&KEY=122325036' Error running report. HTTP response:503 - This application is not currently available
Are you saying that any other scheduled reports are executing correctly? Is that correct?
Have you tested submitting schedule reports for the user seeing the failure in above report execution? Are you using multiple nodes? can you provide some details about how many user nodes do you have? and if they all were reachable when this error occurred?
deleting tmp and work folder would not create issues with reference to the scheduling, when you start your server back up, the folders are recreated. If you haven't restarted the PPM servers and tried to delete tmp and work folder while server was running, I would suggest to restart the server.
Can you check if you can reproduce the issue in your non-production environment for the same report? The report scheduler runs every minute and since you are saying that the scheduled time is not getting recognized by the scheduler, you might want to contact HP with support case to get quicker resolution.