Re: Rules dont fire on TMG Configurable Filters request type
here is the response I got from HP support, has anybody built a workaround for this? The gist is we would like rules to fire on the request type "TMG Configurable Filters". The business case is that it would make searching for time sheet items much easier for all of our resources.
response from HP support... "Yesterday I was investigating your issue, creating a simple rule on the request type TMG Configurable Filters request type and as you said rules didnâ t fire, even after changing the rule event. Unfortunately, after doing further research, I found that the request type TMG Configurable Filter is some place holder type. This is not like any other request type where rules can be configured. Also, the request type rules cannot be applied on time sheets."