We're currently using Demand Management for requests, but haven't configured Resource Management. We're looking at spinning up Resource Management to help with forecasting. Also to note is that we don't own Project Management. Here are a couple of (likely basic) questions:
1. Is it possible to key off a different field than "Assigned To:" to tie A request to a resources load?
2. Related to above, how can I assign multiple resources to a single request (NOT a task) and have the load reflect accurately in RM?