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Request wait to close until child requests are closed

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Scott A Wood
Respected Contributor.

Request wait to close until child requests are closed

Is it possible to have an automated step in a workflow that prevents it from moving forward until all child requests are closed? We are using version 7.1 SP8.

Thanks,

Scott
3 REPLIES
Lizabeth
Super Contributor.

Re: Request wait to close until child requests are closed

Scott,

We have some functions defined behind the scenes that automaticaaly close the Parent once all the child requests are closed. I am not aware if this can be handled automatically through the tool.

Thanks
Erik Cole_1
Outstanding Contributor.

Re: Request wait to close until child requests are closed

Scott, when you set the child relationships just set them as "Predecessor" instead of "Child" and it will set a blocking relationship instead of just an informational one. This will automatically block further action on the parent until that child is closed.

More info in Demand Management Userâ s Guide
Scott A Wood
Respected Contributor.

Re: Request wait to close until child requests are closed

thanks. We try to stay away from doing any customization, so we'll look at the second option.