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Request Types in Portlets

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Katy Cabral
Regular Collector

Request Types in Portlets

Hello,

While using the "Request List" portlet, users cannot see a specific Request Type to select. They are set up correctly on the "User Access" tab of this request type, but i am not sure if there is something i am missing?

Thanks!
2 REPLIES
Erik Cole
Honored Contributor

Re: Request Types in Portlets

Hi,

The request type is Enabled? Can the same user(s) see it in the Create New Request page?
Katy Cabral
Regular Collector

Re: Request Types in Portlets

Thanks i found the issue. the user was using a customized portlet and the request type in question was not set up to be pulled into the portlet.
//Add this to "OnDomLoad" event