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Request Type functionality

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Tarun Paul
Regular Collector

Request Type functionality

Can any one let me know
how to disable a 'Make a Copy' or 'Delete' option button from a particular request type either userwise or anyway.

Thanks,
T11
4 REPLIES
Mahen M
Honored Contributor

Re: Request Type functionality

Make a Copy - Requires JSP code change.

Delete - I hope you have to remove a demand management access grant..

Regards,
Mahendran M
Tarun Paul
Regular Collector

Re: Request Type functionality

Thanks for the response, my idea is to allow the user to search for the request and view and would not allow him to make a copy or delete the request.

Thanks,
T11
Erik Cole
Honored Contributor

Re: Request Type functionality

T11,

Delete can be easily handled by not giving those users the 'Delete' rights from the User Access tab on the request type.

Copy goes hand-in-hand with Create, so if those users can create one of those requests, they can also copy it. Unless you change the jsp like Mahendran suggests.
koya
Regular Collector

Re: Request Type functionality

Can you remove the create and delete access grants to the user and try. Hopefully that should address the issue.

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