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Request Type Details layout issue

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brm2015
Super Contributor.

Request Type Details layout issue

Hello All,

Am facing weird issue that request details layout is not visible properly for which I have created issue from risk request type. But other user created request am able to view proper layout. I have checked profile settings and updated same as other user whose request is clear to me. Cleared browser cache and my machine display settings..... Still not able to view the fields in proper manner. Environment which we are using is 9.31.

Layout issue means details section fields label names were not visible (Date Identified and below fields were not visible properly. Attached screenshot for your reference.

Could anyone help on this issue.

Thanks,

BRM

2 REPLIES
alex-h
Super Contributor.
Solution

Re: Request Type Details layout issue

Hello,

Some corrupted information in date field can generate this issue. Please check in database if date format is similar to this : "YYYY-MM-DD HH24:MI:SS"

Example : 2016-06-03 14:40:25

Kind regards,

Alex-H

brm2015
Super Contributor.

Re: Request Type Details layout issue

Hi Alex,

Thanks a lot for your help on this. Struggling to identify the solution for last two days.

Thanks again and kudos to you.

Thanks,
BRM