We create a Custom Request using a pl/sql procedure which updates the kcrt_request_details_int and kcrt_requests_int tables and then runs the kcrt_request_int.run_interface.
While the request gets created without any issues with all the data that we pass, the buttons fail to work. Clicking on the action buttons + Cancel button does nothing. I can see a grey rectangular border around the buttons which I think is due to this issue. (attaching the screenshot).
Also, note that the issue is only with the requests that are getting created using the custom procedure from the background. Rest of the request types have no issues whatsoever!
What are we missing here? Any inputs are greatly appreciated.
You are seeing the override buttons because the user you are logged in as is on the step security for the Bi-Weekly Package Workflow step. Can you post your workflow and the contents of the Execution step?
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