Project and Portfolio Management Practitioners Forum
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Reminder Mail

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tech_cons
Respected Contributor.

Reminder Mail

Hi,
I want to send reminder mail every other days. I maked that;in decision step's notification tab, cliked 'Send Reminder' field and 'Reminder Days' field is 2. but even project is closed,system sends reminder every other days.
I have to delete projects to prevent this reminder e-mails. How can I solve this problem?
Thanks.
2 REPLIES
Jim Bowen
Trusted Contributor.

Re: Reminder Mail

On these closed projects, is the request still sitting on the workflow step that generates these emails?
tech_cons
Respected Contributor.

Re: Reminder Mail

Hi Jim,

Yes. even project is closed,system is sending reminder to user.