Reference new Request created from workflow to parent automatically
Hi, I remember doing something like this a couple of years ago but have completely gone blank on how it was done. I have a manual execution step "Create Request" in one workflow which allows users to create any new Request type. Attached screenshot may be more clearer than my words. We need that the newly created request get automatically attached to the existing one referenced as its Child. Users seem to forget to attach them manually, hence creating some auditing confusions.
Can someone please give me some ideas one how to go about doing that efficiently. Thanks in advance. -Raj
Re: Reference new Request created from workflow to parent automatically
You can create your own execution step with this command: ksc_copy_request REQUEST_TYPE_ID="33333" COPY_FIELDS="Y" COPY_NOTES="N" CREATE_REFERENCE="Y" REFERENCE_RELATIONSHIP="Related to this Request" SUBMIT="Y"