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Recover deleted request

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Eretorc
Contributor.

Recover deleted request

Hello,

I need to know if version 7.5 is there a way to retrieve information from a petition that has been deleted by mistake.
It is urgent, thank you very much

5 REPLIES
Radim79
Respected Contributor.

Re: Recover deleted request

Hi, as far as I know this is no possible. The deleted request is removed from db.

Eretorc
Contributor.

Re: Recover deleted request

hello,

 

 Yes i think so, but, Is there any procedure or log file that stores historic request data?

Thanks very much for your response

Celil
Acclaimed Contributor.
Solution

Re: Recover deleted request

Hi Eretorc,

 

HP PPM do not store history or use deletion indicator as SAP. Your only way is return from backup. Or  return from DB Logs. Please consult your DB admins.

 

 

PS: If the post resolves your issue, please KUDOS the professionals and mark it as Accepted Solution.

 

Celil

IT Governance Professional
& PPM Solution Architect
Eretorc
Contributor.

Re: Recover deleted request

Thanks Celil

 

We´ll try to return from backup.

AlexSavencu
Acclaimed Contributor.

Re: Recover deleted request

hi,

 

maybe you should also restrict the users from deleting requests?

 

cheers

alex


--remember to kudos people who helped solve your problem