Hello, we have a problem when the execution of comand ksc_copy_request generate an error. We need read the return code of command ksc_copy_request and if the code is 0 show a Message and act consequently.
It is possible? Thanks in advanced
Beginning command: KSC Copy Request Running PL/SQL procedure KCRT_REQUEST_UTIL.COPY_REQUEST Summary of parameters: FROM_REQUEST_ID=392892 REQUEST_TYPE_ID=30251 WORKFLOW_ID= COPY_FIELDS=Y COPY_NOTES=N CREATE_REFERENCE=Y REF_RELATIONSHIP_ID=15 STATUS_NAME= SUBMIT=Y PROCESS_RULE=N Request copied successfully with new ID = 0 Exception occured during execution: com.kintana.core.openapi.OpenAPIException: No se encontró la solicitud con ID 0 en el sistema. No se realizó la importación. The following Command Step is not subject to timing out: com.kintana.core.server.execution.CLStoreCommand
Hello I know the defect in PPM 8.03 but this is not the same error. The command only sometimes fails . The problem is not the "field groups". I think that is a temporal situacion of environments. How can i recover the return code? It is possible?
You may find an error message in the knta_interface_errors table. Some problems are logged there.
A common reason for failures for this command is an incompatibility between the two request types. If the new request has a field that cannot accept the value set in the parent request, the child request is not created. We saw this most often with text fields with values that were too long.