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Provide request type in Create request Execution step

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Islam Nofal
Super Contributor.

Provide request type in Create request Execution step

Hi,

 

we have a situtaion were a user must create a request of sepecific type within the project workflow, we used the create request execution but it displays to the end user a list of all valid request types.

 

Is there is any way to paypass this step and go to a specific request type without making the user select which request type.

 

Thanks,

Islam Nofal

2 REPLIES
Jason Nichols K
Acclaimed Contributor.

Re: Provide request type in Create request Execution step

Use the ksc_copy_request command.  It has parameters that let you change the request type and workflow that will be created and it's done automatically.  The users are not presented with a screen to fill out first.  You can also specify a relationship between the two requests so that getting to the new request is easy through the References tab of the Project.

Islam Nofal
Super Contributor.
Solution

Re: Provide request type in Create request Execution step

Hi,

 

Thanks the copy request solved this point

 

 ksc_copy_request REQUEST_TYPE_ID="xxxxx" WORKFLOW_ID="xxxxx" COPY_FIELDS="Y" COPY_NOTES="N" CREATE_REFERENCE="N" REF_RELATIONSHIP_ID="15" SUBMIT="Y" PROCESS_RULE="Y"