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Project doesn't store values from fields in Demand

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Ramazan1
Super Contributor.

Project doesn't store values from fields in Demand

Hello Community,

 

I have 3 fields (2 in RHT und 1 in RT). In demand I fill out the fields and at the end click "create Project". When I create the project, the 3 fields will not be stored in the project.

 

RHT-fields

Business Objective: KNTA_BUSINESS_OBJECTIVE -> SelectField

Project Class: KNTA_PROJECT_CLASS -> DropDownField

 

RT-field 

Customer Division Manager: BAW_CUSTOMER_DIVISION_MANAGER -> Storage Parameter16 -> SelectField

 

All the other fields will be taken to the project but the three fields above are empty in the project. Although I have filled in the fields.

 

Regards,

Ramazan

5 REPLIES
Utkarsh_Mishra
Acclaimed Contributor.

Re: Project doesn't store values from fields in Demand

Make sure that token names are exactly same in both the request types. Secondly if you are in version 8.x then check the field level security on these fields (if there are any then try to remvoe these and then check agian).

Cheers..
Utkarsh Mishra

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Oscar_Pereira
Honored Contributor.

Re: Project doesn't store values from fields in Demand

Hello,

 

Check the token names and also test by changing the validation in order to confirm if this is a validation problem...

 

Regards

Oscar P

Ramazan1
Super Contributor.

Re: Project doesn't store values from fields in Demand

Hello Utkarsh and Oscar,

 

thank you for your answers. The token names are all right.

we use V9.13, so it is also not a solution way.

 

I will check the validation. Maybe it helps. Of course I will report when I have any news.

 

Regards,

Ramazan 

Mohit_Agrawal
Outstanding Contributor.

Re: Project doesn't store values from fields in Demand

Hi Ramzan,

 

If the token names for all three fields are SAME in both the request types and still it's not copying the values..Then you can try copyinh the fields from one to another reqyest type...like kcrt_request_util.copy_request ( )...

 

So just update the parameters in the PROJECT with the parameters of Demand...that should work..

 

Thanks!!

Mohit Agrawal

Ramazan1
Super Contributor.

Re: Project doesn't store values from fields in Demand

Hello Mohit,

 

The field names are as you see below

 

RHT-fields

Business Objective: KNTA_BUSINESS_OBJECTIVE -> SelectField

Project Class: KNTA_PROJECT_CLASS -> DropDownField

 

RT-field 

Customer Division Manager: BAW_CUSTOMER_DIVISION_MANAGER -> Storage Parameter16 -> SelectField

 

But now I need a guide how and where to insert the tokens and how to use the function.

 

Regards,

Ramazan