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Project Not found when searching

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cat_gon0208
Super Collector

Project Not found when searching

Hi All,

 

We have a project which is not found when doing Search --> Project. We have done all sort of searching like %project_name%, include completed project - yes, but no success. The project is still in progress and can be found in

pm_projects table.

 

The strange thing is that when we search thru the request number, YES it can be found.

 

Is there a setting somewhere that prevents the project from being searched?

 

Thanks.

 

Catherine

4 REPLIES
Celil
Esteemed Contributor

Re: Project Not found when searching

Hi Catherine,

 

Please consider project security; Is your user granted to view project?, Is your user have access to project?. Beacuse of request type security, you can access request type but not project screens. Please check the project's project type> Project Security. Then check user grants.

 

 

PS: Please keep alive our forum via KUDOS the professionals

 

 

Celil

IT Governance Professional
& PPM Solution Architect
cat_gon0208
Super Collector

Re: Project Not found when searching

Hi Celil,

 

Thank you for your attention.

 

We have tried changing the Project Security to view by ALL USERS but same thing. Do I need to bounce when project type setting is changed?

 

Another thing is that we are able to search other projects which has the same setting.

 

Thanks.

 

Catherine

AlexSavencu
Honored Contributor

Re: Project Not found when searching

Hi, Catherine,

 

PPM has several utility procedures that can help identify the cause of your problem. You can use the pm_utils.user_can_acccess_project in order to see if this is a user permission problem. Afterwards, you can go inside the procedure and check the items one by one: license, access grant(s), project type setting, request type settings etc.

 

cheers

alex


--remember to kudos people who helped solve your problem
Celil
Esteemed Contributor

Re: Project Not found when searching

Hi Catherine

Are you sure that nothing change about project request type?
I coulnd understand "bounce" ?
Celil

IT Governance Professional
& PPM Solution Architect
//Add this to "OnDomLoad" event