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Project/Asset names with / in name

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Abhi_Agrawal
Regular Collector

Project/Asset names with / in name

Hi,

 

We are on PPm v7.5 and recently applied SP7 service pack. After applying this pack some users have reported that their Timesheet is giving following error: -

Stace trace of the exception: java.lang.NullPointerException

 

They also noticed that issues reported for projects/assets with “/” in the name. E.g. ABC-Build-Base/ Admin/ Support 2011.

 

Let me know if someone had faced this issue and please share the resolution.

 

Atatched is the screen-shot of the error message.

 

 

Regards,

Abhi

6 REPLIES
Celil
Esteemed Contributor

Re: Project/Asset names with / in name

Hi Abhi,

Maybe you could use kPMTMSync.sh command. But please note that Back up the database before running this script. Synchronization cannot be undone. Once you run the script, actuals that have been deleted can only be recovered from a
database backup.

When kPMTMSync.sh is run, actuals with matching tasks and resources are copied from HP Time Management to HP Project Management.
Celil

IT Governance Professional
& PPM Solution Architect
Abhi_Agrawal
Regular Collector

Re: Project/Asset names with / in name

Celil - Thanks for the suggestion, although we run kPMTMSync every weekend and I verified that its not fixed this issue. As a workaround we have removed " / " from the Project name and tis working fine for now. But, we are still looking for permanent solution.
Kerim KILIC
Frequent Visitor

Re: Project/Asset names with / in name

hi, there should be a server.conf parameter that applying escape characters to ignore special characters in project names
Abhi_Agrawal
Regular Collector

Re: Project/Asset names with / in name

Do you mean by "SQLPLUS_ESCAPE_CHARACTER" parameter?
We don't have this parameter in server.conf.

Did you face this issue and after adding above parameter resolved the issue? Please confirm so that we will try to add this parameter (since this issue only occurred in PROD).
Kerim KILIC
Frequent Visitor

Re: Project/Asset names with / in name

nop personally i didnt the issue you have, and also can you please verify there is a documentum integration?
Abhi_Agrawal
Regular Collector

Re: Project/Asset names with / in name

No, we don't have documentum integration.
//Add this to "OnDomLoad" event