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Production server going down often...

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Sangiliraja_1
Honored Contributor.

Production server going down often...

Hi All,

My production server is going down often when users try to attach a blank document or try to search for requests with invalid request number.

Anyone was facing the problem before and any solution that you can propose for me.

Any help with this regard is really helpful to me.

Thanks
SAngiliraja.P
1 REPLY
Celil
Acclaimed Contributor.

Re: Production server going down often...

Hi Sangiliraja,

Try to increase SERVER_MAX_HEAP_SIZE parameter in the server.conf.

Celil
Celil

IT Governance Professional
& PPM Solution Architect