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Problems with the Webservice Interface (Error 4: The Request could not be locked )

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Emanuel Witzig
New Member.

Problems with the Webservice Interface (Error 4: The Request could not be locked )

Had someone the same Problem once?

When I try to create a Request trough the Web service Interface I get this Error Feedback:


-----------------------
AxisFault
faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.generalException
faultSubcode:
faultString: Error 4: The Request could not be locked because another party currently holds the lock.

faultActor:
faultNode:
faultDetail:
{}com.kintana.core.soap.stubs.ProcessingError:null
{http://xml.apache.org/axis/}exceptionName:com.kintana.core.openapi.webservices.ProcessingErrorWrapper

Error 4: The Request could not be locked because another party currently holds the lock.
-----------------------

Thank you



2 REPLIES
Torsten Neumann
Trusted Contributor.

Re: Problems with the Webservice Interface (Error 4: The Request could not be locked )

Hi Emanuel,

could you please provide more details about what exactly you want to do? Do you use the ksc_export_request command? Do you use your own code? Are you doing this from a workflow or standalone?

I assume you are on ITG 6.0 (as you are using version 1.0 of the webservices). Could you please confirm version and service pack? This would be helpful for digging deeper into the issue.

Thanks,
Torsten
Kintana strikes back... ;-)
Emanuel Witzig
New Member.

Re: Problems with the Webservice Interface (Error 4: The Request could not be locked )

Hi Torsten

Iâ am using still Version 6.0.0 SP8 (Build 339). (I will update the Systems next Week to SP17)

To generate the xml I'm using the Webservice Libary. (Ver 1.0)

Thank you