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Problem with Autocomplete List,Date field and Table Components...

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Shravan Kathuri
Honored Contributor.

Problem with Autocomplete List,Date field and Table Components...

Hi,

We are facing problems with some of the Projects in PPM, When user clicks on Lov(Autocomplete List),Date field
or Table component in Project details Tab. It is taking long time to showup the details.or even some time blank page is getting displayed, If we
close it and again open then it will showup the data.
This is happening only with few users.

Please can anyone tell me what could be the problem.

we are using PPM 7.1 SP5.

Thanks
Shravan kumar.K
2 REPLIES
Aravinth
Respected Contributor.

Re: Problem with Autocomplete List,Date field and Table Components...

Hi,
Couple of things you could try:
a. See if there are any differences in their client settings - browser, RAM etc.,
b. Ask them to clear their client cache and see if it makes any difference.We had an issue for some users where the TC entries were skewed up and clearing the cache helped.

You can also check to see if users are having any differences in access.

Thanks
Shravan Kathuri
Honored Contributor.

Re: Problem with Autocomplete List,Date field and Table Components...

Hi Aravinth,

We have even tried with clearing browser cache.But still we are facing same problem.We are facing this problem with only 2-3 syetms.We have even checked with IE browser and Firefox.

The client system has following configuration which satisfies PPM 7.1 requirements.

Internet Explorer 6.0
6.0.2900.2180.xpsp_sp2_qfe.080814-1242
OS - Windows XP SP2
Java Version 1.4.2_06
RAM size - 1 GB

This problem becomes show stopper for our project.Is there any other settings that needs to be done on client system to resolve this issue.


Thanks
Shravan kumar.K