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Personalize Dashboard not working in IE, what could be wrong

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Jussi-Kristian
Super Collector

Personalize Dashboard not working in IE, what could be wrong

Hi, we have a random problem where clicking Personalize Dashboard works for some users and for some of them it does not (when clicking the link nothing happens). This seems to be only on IE. We havent done full cross check yet between working and non-working browser settings, but I was wondering if anyone had similar problem. Could the problem be in e.g. java settings?
2 REPLIES
Torsten Neumann
Super Collector

Re: Personalize Dashboard not working in IE, what could be wrong

Hi Jussi-Kristian,

is the problem machine-related or user-related? If it occurs on one machine with all user accounts, you could check the Java version.

Just an idea...

Cheers,
Torsten
Kintana strikes back... ;-)
Jussi-Kristian
Super Collector

Re: Personalize Dashboard not working in IE, what could be wrong

Hi, I think that we actually solved this one or at least found an work-around. With IE6 JRE 1.6 it is a problem, but you can go around it by disabling HTTP 1.1 from Advanced Internet options -> modify the dashboard and enable it again. IE7 with JRE 1.6 seems ok, so there are probably lot of variations where it works or does not. Of course using Firefox is one option.
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