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Password Reset

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RBnaerjee
Occasional Advisor

Password Reset

Hi ,

 

As there is no default forgot password reset option in PPM. I do have a request type created for resetting password by service desk but want to extend it to all users.

 

Any idea on how to do it..

 

 

Cheers!!

 

Raj

1 REPLY
Kerim KILIC
Frequent Visitor

Re: Password Reset

may be ridiculous but you can use a generic user that create ppm request type for this kind of forgot password issues. if i remember correct there is a script or db package that encrypts given input, within request type you can update the requested user with password provided. for validating user if you have mobility license you can validate via mail i think.
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