Project and Portfolio Management Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

PPM8.0: java.lang.NullPointerException

Highlighted
Tu Zeng-Ying
Regular Collector

PPM8.0: java.lang.NullPointerException

Hi guys,

It is the fisrt time to install PPM8.0. Now the server seems up. But when I click Open->Administration->Open Workbench or Open Workbench on Desktop, get below errors:
java.lang.NullPointerException
at com.kintana.core.gui.LogonApplet.loadInstalledLanguages(LogonApplet.java:229)
at com.kintana.core.gui.LogonApplet.init(LogonApplet.java:289)
at com.kintana.core.gui.LogonApplet.main(LogonApplet.java:1064)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.sun.javaws.Launcher.executeApplication(Unknown Source)
at com.sun.javaws.Launcher.executeMainClass(Unknown Source)
at com.sun.javaws.Launcher.doLaunchApp(Unknown Source)
at com.sun.javaws.Launcher.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
10 REPLIES
Surendra Poosar
Frequent Visitor

Re: PPM8.0: java.lang.NullPointerException

Please go ahead and check the Add/Remove Programs, there would be an entry for HP PPM Workbench. Remove the entry and try to open the workbench on desktop once again.

If it does not open then try to install the JRE 1.6.0_17 and then open the WB.

Thanks,
Surendra

koya
Regular Collector

Re: PPM8.0: java.lang.NullPointerException

Do you get the same message when you launch the browser from the workbench too.

/Suresh
Tu Zeng-Ying
Regular Collector

Re: PPM8.0: java.lang.NullPointerException

yes, I get the same message.

other point, I can open the workbench on server which PPM is installed, but I can't open workbench on my laptop.
Sascha Mohr
Esteemed Contributor

Re: PPM8.0: java.lang.NullPointerException

After the upgrade to release 8 I could not open the wb either, don't remember though if it was this error message.
Go to the windows contrl panel, chose Java and remove temporary internet files (this is not the same as in IE); after doing so I could open the workbench on my machine again.
Tu Zeng-Ying
Regular Collector

Re: PPM8.0: java.lang.NullPointerException

Thanks, I tried your solution, but I can't open workbench. please see the attachment.

Re: PPM8.0: java.lang.NullPointerException

Hi,

are there any popup blocker active on your browser?
Or is the firewall blocking the RMI protocol?

Regards
Volker



Tu Zeng-Ying
Regular Collector

Re: PPM8.0: java.lang.NullPointerException

yes, I can see a popup blocker and seem install something,but after that, I get the error like last attachment.
Jussi-Kristian
Super Collector

Re: PPM8.0: java.lang.NullPointerException

Hi, was this ever solved? We are having the same problem after fresh 8.0 installation. Tried with different JRE versions etc with no help.
Dirk Foeste
Acclaimed Contributor

Re: PPM8.0: java.lang.NullPointerException

Check this thread for some hints about the workbench access:

http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1271345121509+28353475&threadId=1407090

It could be that it happens when the BASE_URL in the server.conf-file under is either malformed or not available.
PPM hosts part of the language configuration information at
http://:/itg/html/client/mlu.conf
Make sure that you can access that URL for the instance from the client box.
Yadav_1
Occasional Advisor

Re: PPM8.0: java.lang.NullPointerException

Hi,

If you are able to open the workbench from server then it's the issue with Client Environment.

Check if
-> RMI Port is open
-> Try to access the RMI url directly from the browser and see the results
-> Correct Java version is installed
-> Do you see any error messages in Server Log file at the time of Server Startup.
-> If you are using Cluster Configuration, then all the nodes are started?

Also have you installed any other language in the system?

Cheers,
Radha
//Add this to "OnDomLoad" event