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PPM7.1 - WorkPlan Task Notifications

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Christie S. Mal
Occasional Advisor

PPM7.1 - WorkPlan Task Notifications

We are having problems with Task notifications in PPM. The task notifications are not being sent out immediately. They are being sent out in batches at approximately 1:15AM every morning. Is anyone else having similar issues with Task notifications? We are not having problems with request notifications.
4 REPLIES
Mahen M
Honored Contributor

Re: PPM7.1 - WorkPlan Task Notifications

Hi,
I suspect there is a problem with your SMTP Server. Try to trigger mail from that SMTP Server with your PPM QA/Dev Environments or with another application . Anyway check your 'interval' in the notification.

Let me know if this does not help.

Regards,
Mahendran M
Christie S. Mal
Occasional Advisor

Re: PPM7.1 - WorkPlan Task Notifications

Thanks for responding.

I can not find where to set the "interval" for workplan task notifications.

Setting up a task notification is different then setting up a request notification. We have all of our request notifications set up to be sent out immediately, and those notifications work fine.
Vasily Aksenov
Esteemed Contributor
Solution

Re: PPM7.1 - WorkPlan Task Notifications

Hi
yes, we have the same situations. It seems that it is not possible to customize this

Rgs, Vasily
Darshan Bavisi
Occasional Visitor

Re: PPM7.1 - WorkPlan Task Notifications

Hi Christie,

PPM has a default setting internally for sending the task and timesheet notifications, which unfortunately cannot be modified and will send all emails together I believe only once in a day at its predefined time within the server.
//Add this to "OnDomLoad" event