We have installed PPM at one of our customer sites and the customer wants PPM to be accessible outside the network. PPM has been configured to be accessible on the internet and you can log in successfully. PPM has been made available by creating a public IP address allowing access from outside through the client firewall.
We have a configuration question. When you click the logout button PPM calls the logon JSP http://hostname:port/itg/web/knta/global/Logon.jsp and this fails because the hostname in this case is the public IP address and not the actual hostname where PPM is installed.