We have migrated PPM from one server to other. We are able to restore customizations.But we are facing issue with passwords.All environment passwords and User password authenticated through PPM are failing.(LDAP users are able to login)
Reason: You have transfered DB data from Prod to Test which has users' passwords encrypted by Prod_Key. You have trasnfered Prod_Keys files from Prod to Test. Now, PPM can use stored passwords with be entered passwords by user. BUT your DB PPM user and rml users' passwords are encrypted by Test_Key not Prod_Key. And these passwords are stored in server.conf file.
Solution: After transfer Prod_Key files from Prod to Test system, you could encrypt PPM DB user and rml users' passwords and write it down to server.conf. Use kEncrypt.sh command.
IT Governance Professional & PPM Solution Architect