Can you please address following questions for us to understand this problem?
1. Is it a Fresh Installation? 2. What version are you installing or upgrading? 3. Is it Windows Server or Unix, If Windows, then can you try by double clicking on the install exe file? instead of the command. 4. Can you share the screenshots of the problem you are seeing? 5. Did you check the Compatibility Matrix to understand the correct versions of JAVA, CygWin & Oracle Client?