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PPM installation screen dissappears

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Suwani Kananke
Contributor.

PPM installation screen dissappears

Hi,

I used Cygwin to run the install.sh file in order to install PPM. The installer started, but when I clicked 'OK' the wizard dissappears.

I have created tablespaces and set the JAVA_HOME env variables. Ran CreateKintanaUser.sql and CreateRMLUser.sql too.
4 REPLIES
Niraj Prabhu
Outstanding Contributor.

Re: PPM installation screen dissappears

Suwani,

Can you please address following questions for us to understand this problem?

1. Is it a Fresh Installation?
2. What version are you installing or upgrading?
3. Is it Windows Server or Unix, If Windows, then can you try by double clicking on the install exe file? instead of the command.
4. Can you share the screenshots of the problem you are seeing?
5. Did you check the Compatibility Matrix to understand the correct versions of JAVA, CygWin & Oracle Client?

Thanks!
Niraj
Niraj P.
Suwani Kananke
Contributor.

Re: PPM installation screen dissappears

Thanks Niraj.

I no longer have the installation screen dissappearing problem. but now get the following error

"is not a valid JAVA_HOME parameter value. The directory must include a bin/java file"

I have installed Java 6 update 2 and set the Java Home variable and path as following:

variable name: %Java_HOME%
variable value: c:\jdk1.6.0_02\bin
Suwani Kananke
Contributor.

Re: PPM installation screen dissappears

I am installing PPM 8 fresh on my Virtual Machine (Windows).
Suwani Kananke
Contributor.

Re: PPM installation screen dissappears

I had to update the Java virsion to jdk1.6.0_02