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(PPM) Support Tip : Effectively working with PPM support

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CyCLoPs
HPE Expert

(PPM) Support Tip : Effectively working with PPM support

In an effort to accelerating the processing of resolving the incident and help support to evaluate the priority of the incident effectively we have publish a new guide with a list of some comman issues and associated information that would be required from the different tier of PPM by support and R&D for better investigation.

We encourage you use this document and provide feedback as well.

Link to the Guide: KM02448567

 

2 REPLIES
BB4
Occasional Contributor

Re: (PPM) Support Tip : Effectively working with PPM support

Hi,

I tried to access the guide but it is showing me that you don 't have the permissions. Can you please let me know which all permissions are needed?

 

-BB4

 

CyCLoPs
HPE Expert

Re: (PPM) Support Tip : Effectively working with PPM support

Hi BB4,

You would need to have valid service contact ID attached to your account for accessing this document on Software Support Portal.

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