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PPM Server is not coming up

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ramana.vkn
Super Contributor.

PPM Server is not coming up

Hi,

 

We restarted PPM, but the server is not coming up, we see the following errors in log file.

Can some one help me solving this issue please

 

org.apache.catalina.connector.ClientAbortException, requestingThread: Thread[http-0.0.0.0-8080-Processor24,5,jboss], requestingClassLoader: org.jboss.mx.loading.UnifiedClassLoader3@1a41cc7{ url=file:/export/home/pms/itg_new/server/kintana/deploy/jbossweb-tomcat50.sar/ ,addedOrder=4}, loadedClass: nullnull, loadOrder: 2147483647, loadException: null, threadTaskCount: 1, state: 1, #CCE: 0}
:http-0.0.0.0-8080-Processor24:smileysurprised:rg.jboss.mx.loading.LoadMgr3:2011/05/25-10:39:48.272 BST: Running threadTask={t=Thread[http-0.0.0.0-8080-Processor24,5,jboss], ucl=org.jboss.mx.loading.UnifiedClassLoader3@1a41cc7{ url=file:/export/home/pms/itg_new/server/kintana/deploy/jbossweb-tomcat50.sar/ ,addedOrder=4}, name=org.apache.catalina.connector.ClientAbortException, requestingThread=Thread[http-0.0.0.0-8080-Processor24,5,jboss], order=4, releaseInNextTask=false}
:http-0.0.0.0-8080-Processor24:smileysurprised:rg.jboss.mx.loading.UnifiedClassLoader:2011/05/25-10:39:48.272 BST: loadClassLocally, name=org.apache.catalina.connector.ClientAbortException
:http-0.0.0.0-8080-Processor24:smileysurprised:rg.jboss.mx.loading.UnifiedClassLoader:2011/05/25-10:39:48.273 BST: findClass, name=org.apache.catalina.connector.ClientAbortException
:http-0.0.0.0-8080-Processor24:smileysurprised:rg.jboss.mx.loading.ClassLoadingTask:2011/05/25-10:39:48.274 BST: setLoadedClass, theClass=class org.apache.catalina.connector.ClientAbortException, order=4
:http-0.0.0.0-8080-Processor24:smileysurprised:rg.jboss.mx.loading.UnifiedLoaderRepository3:2011/05/25-10:39:48.275 BST: cacheLoadedClass, classname: org.apache.catalina.connector.ClientAbortException, class: class org.apache.catalina.connector.ClientAbortException, ucl: org.jboss.mx.loading.UnifiedClassLoader3@1a41cc7{ url=file:/export/home/pms/itg_new/server/kintana/deploy/jbossweb-tomcat50.sar/ ,addedOrder=4}, prevClass: null
:http-0.0.0.0-8080-Processor24:smileysurprised:rg.jboss.mx.loading.LoadMgr3:2011/05/25-10:39:48.275 BST: Notifying task of thread completion, loadTask:smileysurprised:rg.jboss.mx.loading.ClassLoadingTask@f346dc{classname: org.apache.catalina.connector.ClientAbortException, requestingThread: Thread[http-0.0.0.0-8080-Processor24,5,jboss], requestingClassLoader: org.jboss.mx.loading.UnifiedClassLoader3@1a41cc7{ url=file:/export/home/pms/itg_new/server/kintana/deploy/jbossweb-tomcat50.sar/ ,addedOrder=4}, loadedClass: class org.apache.catalina.connector.ClientAbortExceptionorg.apache.catalina.connector.ClientAbortException@1b14530<CodeSource: (file:/export/home/pms/itg_new/server/kintana/tmp/deploy/tmp57036catalina.jar <no certificates>)>, loadOrder: 4, loadException: null, threadTaskCount: 0, state: 1, #CCE: 0}
:http-0.0.0.0-8080-Processor24:smileysurprised:rg.jboss.mx.loading.LoadMgr3:2011/05/25-10:39:48.276 BST: End nextTask(0), loadTask=org.jboss.mx.loading.ClassLoadingTask@f346dc{classname: org.apache.catalina.connector.ClientAbortException, requestingThread: Thread[http-0.0.0.0-8080-Processor24,5,jboss], requestingClassLoader: org.jboss.mx.loading.UnifiedClassLoader3@1a41cc7{ url=file:/export/home/pms/itg_new/server/kintana/deploy/jbossweb-tomcat50.sar/ ,addedOrder=4}, loadedClass: class org.apache.catalina.connector.ClientAbortExceptionorg.apache.catalina.connector.ClientAbortException@1b14530<CodeSource: (file:/export/home/pms/itg_new/server/kintana/tmp/deploy/tmp57036catalina.jar <no certificates>)>, loadOrder: 4, loadException: null, threadTaskCount: 0, state: 4, #CCE: 0}
:http-0.0.0.0-8080-Processor24:smileysurprised:rg.jboss.mx.loading.LoadMgr3:2011/05/25-10:39:48.276 BST: Begin endLoadTask, task=org.jboss.mx.loading.ClassLoadingTask@f346dc{classname: org.apache.catalina.connector.ClientAbortException, requestingThread: Thread[http-0.0.0.0-8080-Processor24,5,jboss], requestingClassLoader: org.jboss.mx.loading.UnifiedClassLoader3@1a41cc7{ url=file:/export/home/pms/itg_new/server/kintana/deploy/jbossweb-tomcat50.sar/ ,addedOrder=4}, loadedClass: class org.apache.catalina.connector.ClientAbortExceptionorg.apache.catalina.connector.ClientAbortException@1b14530<CodeSource: (file:/export/home/pms/itg_new/server/kintana/tmp/deploy/tmp57036catalina.jar <no certificates>)>, loadOrder: 4, loadException: null, threadTaskCount: 0, state: 4, #CCE: 0}

 

Also I have attached the server logs.

2 REPLIES
sebastianrm
Trusted Contributor.

Re: PPM Server is not coming up

Hi, do you have the full serverlog files? this one is partial. Pls attach all logs in the log dir.

Regards 

 

S

Celil
Acclaimed Contributor.

Re: PPM Server is not coming up

Hi Ramana

 

could you please run kJSPCompiler.sh than kHTMLUpdate.sh (ensure that there is not any ppm service or process running). After all try to start ppm again.

 

Ceil

Celil

IT Governance Professional
& PPM Solution Architect