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PPM Pacakge log not opening after Java 7 update 21 installled on the laptop

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Arjun_K
Super Contributor.

PPM Pacakge log not opening after Java 7 update 21 installled on the laptop

As a part of Java security updates my machine (Client for PPM Server) was updated with Java 7 update 21 (from Java 7 u17). Soon after this the package logs stopped opening in a browser.

 

Details:  
On a Package status tab, when I select a line and click 'View Line Exec Log ' - I get "The default browser you entered (C:\Program Files (x86)\Internet Explorer\iexplore.exe) is not valid or will not run. Please open the User Profiles dialog and select a new Default Browser from the General tab."


This is only after I got the Java updates (to Java 7U21). Attaching the screen-shot for reference.
 
From a PPM client perspective, a java version 1.6.0_07 or later should be fine to open the workbench but we have this issue.

 

If you can share your experience and a solution, it would be of help.

Warm Regards,
Mallikarjun.S
3 REPLIES
Oscar_Pereira
Honored Contributor.

Re: PPM Pacakge log not opening after Java 7 update 21 installled on the laptop

Hello Mallikarjun,

 

Could you please share the PPM version and exact service pack ?

 

Regards

Oscar P

Erik Cole
Acclaimed Contributor.

Re: PPM Pacakge log not opening after Java 7 update 21 installled on the laptop

Yeah this is happening for us as well.  9.14.0005

Arjun_K
Super Contributor.

Re: PPM Pacakge log not opening after Java 7 update 21 installled on the laptop

Hello Oscar,

 

We are on PM version 8.01 SP1.

 

Thanks,

 

Warm Regards,
Mallikarjun.S