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PPM License Renewing

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Ilze_1
Occasional Contributor

PPM License Renewing

Hi,
I got problem with renewing PPM temporary license. I got new license, but to update that to system didn't manage. After changing license files from previous to new one getting the same errors:

Administrator@ /cygdrive/c/itg/bin
$ sh kStart.sh
JAVA_HOME = C:/Sun/jdk
java version "1.5.0_09"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_09-b03)
Java HotSpot(TM) Client VM (build 1.5.0_09-b03, mixed mode)

Administrator@ /cygdrive/c/itg/bin
$ server:main:SystemOut:2009/01/05-09:26:52.156 CET: HibernateUtil Starting...
server:main:SystemOut:2009/01/05-09:27:07.062 CET: Time: 14.91 seconds
server:main:com.kintana.core.server:2009/01/05-09:27:07.281 CET: HP Project and
Portfolio Management v7.5.0
server:main:com.kintana.core.server:2009/01/05-09:27:07.437 CET: Local IP addres
s = 127.0.0.1
server:main:com.kintana.core.server:2009/01/05-09:27:07.578 CET: Your license ke
y has expired. Please contact HP Project and Portfolio Management Sales Depart
ment for assistance. (KNTA-10019)
server:main:com.kintana.core.server:2009/01/05-09:27:07.578 CET: An error occure
d while starting the Kintana server.



Thank you for your help!
4 REPLIES
Ilze_1
Occasional Contributor

Re: PPM License Renewing

the problem is solved so i can close the question
Fragapane
Super Collector

Re: PPM License Renewing

How do you solve this ? by asking a new license?
Alexis Carranza
Occasional Advisor

Re: PPM License Renewing

Hi i have the same problem...

server:main:com.kintana.core.server:2009/01/05-09:27:07.578 CET: Your license ke
y has expired. Please contact HP Project and Portfolio Management Sales Depart
ment for assistance. (KNTA-10019)
server:main:com.kintana.core.server:2009/01/05-09:27:07.578 CET: An error occure
d while starting the Kintana server.

I need to replace the license...

pls your help...

Rgds
Fragapane
Super Collector

Re: PPM License Renewing

Ask a license via the Partner Central URL: www.hp.com/software/partners


Then you can replace your license by following theses instructions :
For 7.5.0 SP4 upgrades or initial installations:
1. Copy the attached 'license.conf' file to a local directory.
2. When prompted from the installation program, enter the location of this license.conf, and the installation program will copy the file into the conf directory.
3. Proceed with the installation as guided.

For existing 7.5.0 SP4 installations:
1. Stop the instance.
2. Backup your current license.conf file in the PPM_HOME/conf directory 3. Replace the license.conf file in your PPM_HOME/conf directory with the attached file.
4. Restart the instance.
//Add this to "OnDomLoad" event