PPM 9.31 returning Request is being updated by another database session (KCRT-40186)
Has anyone found a way around the following error? We are unable to move a particular request (622213) from one state to the next. We tried clearing the server cache and the browser cache, and tried a different browser but still get the same message. We had a second person try, and they got the same message:
"One or more referencesin this Request is being updated by another database session. Please try again later. (KCRT-40186)
I have seen prior posts that said the error involved PPM holding locks; and that it was permanantly fixed in version 8, but we are running PPM 9.31.002 and periodically run into the same error.