PPM 9.11 Workbench crashes editing a Request Type? How to recover/restart locked RT edit session?
One of the developers occasionally crashes the Workbench when designing applications. I have been restarting the PPM application which cleans up the edit lock and allows the user to edit the RT again.
Here is the message I obtained from the user:
It was the java workbench. It crashed while I was editing a field in the xxx Feature request type. After that, every time I tried to edit the xxx Feature request type – I got an error message saying it was being edited by a user in another database session.
Is there any way to manually fix this program w/o having to restart PPM?
Not sure what the timeout would be or what other options exists for correcting this occurrence...