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Null Result Error in Execution Step. URGENT

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Sevilay
Collector

Null Result Error in Execution Step. URGENT

Hi,

i want to try a simple thing.i created an execution step which's type is "token".

i want to store the validation's name in a custom token field.Token name is "BUTTON_NAME".

When the user selects the "Approve" button , i get the attached error.

Thanks.
8 REPLIES
Mahen M
Honored Contributor

Re: Null Result Error in Execution Step. URGENT

Can you show the snapshot of the validation of the field whose Token is "BUTTON_NAME".

Regards,
Mahendran M
Sevilay
Collector

Re: Null Result Error in Execution Step. URGENT

Hi Mahen,

i am sending ...

Thanks.
Mahen M
Honored Contributor

Re: Null Result Error in Execution Step. URGENT

Hi,
I see no errors, Are you sure the field is in Details.

Can you change to [REQD.VP.BUTTON_NAME] and check the flow once again.

The meaning only correspond to visible parameter.

If that dis not resolve, Please attach the graphical view.

Regards,
Mahendran M
Sevilay
Collector

Re: Null Result Error in Execution Step. URGENT

Hi Mahen,

i am suspected from that we had to get the server date back because of license problem in our test server.In fact our licenses shouldn't be expired.I opened a case to HP abaout that.

Can this be the reason ?

Any of my custom execution steps doesn't work.

Thanks again.
pdhawan
Super Collector

Re: Null Result Error in Execution Step. URGENT

Hi Sevilay,

it shouldn't be because of this.
can you please attach the snapshot of the field in the request type and the request form.
it would be great if you could attach the request type detail report here.

also can you query the database and see what value is stored in the parameter and visible_parameter for this field?

thanks,
Sevilay
Collector

Re: Null Result Error in Execution Step. URGENT

Hi Mahen,

i did what you said.i changed the token name to [REQD.VP.BUTTON_NAME] and i continued to get the same error message "NULL result".
i'm sending the graphical view.

The only thing i want to do is ,to get the button name of the user pressed.

Thanks again.
Mahen M
Honored Contributor

Re: Null Result Error in Execution Step. URGENT

Approve should be the step going out of the execution step, but it is coming in... Is it valid, Please check up this point.

Regards,
Mahendran M
Sevilay
Collector

Re: Null Result Error in Execution Step. URGENT

Hi Mahen,

Approve exists in each direction,both coming in and going out.It is valid.

Thanks for your effort.
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