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Notification

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mridula
Occasional Contributor

Notification

In HP PPM, we are using a workflow for project creation where we are using one webservice, if the web service gets fail we need to send notification in that perticula stage of the workflow. For that what we have to follow please suggest.

Thanks...
2 REPLIES
Mahen M
Honored Contributor

Re: Notification

Hi,
I am sure the Webservice is a execution step, Make a closed loop, such that when ever the webservice failes take the Failed Transition button to the previous valid Decision step, in the Path put a AND or OR Step and in that step you can trigger a notification mail.

One Disadvantage is, If that, If the transition is not fired through 'failed' transition and simply it is active in the Webservice step, Mail could not be triggered.

Regards,
Mahendran M
Semenov Alexand
Esteemed Contributor

Re: Notification

Hi Mridula
I Think you need use notification in WF step with folowing settings:
Event:Specific error
Error:Command execution error
//Add this to "OnDomLoad" event