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Notification problems

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Emir Gocen
Trusted Contributor.

Notification problems

Hello,

 

I have a problem with the notifications in Requests. We use resources in PPM , but we cannot send an email for resources that is working on a request.

 

I can see the resources on kcrt_rt_request_resources table on db, but I cannot send any notification because there is not any token for that.

 

Also,  there is another problem with notifications. I want to send notification when any users in request add a note. I can see all fields in db, but I cannot know how to send notification mails for that.

 

REgards.

1 REPLY
Satish_Ganga
Trusted Contributor.

Re: Notification problems

Hi Emir,

 

Notifications details is stored in the table KNTA_NOTIF_TXN_PARENTS.

 

Please check once and you can find the notifications which are pending.

 

 

Regards,

Satish