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Notification Timeout query

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Mohit_Agrawal
Frequent Visitor

Notification Timeout query

HI All,

 

We have configured Timeout on a Decision step. We have defined Timeout as 10 minutes and configured a notification at the event of TIMEOUT...
 So it means that once the request reaches at that decision step then I should get notification every 10 minutes until any further action is taken on that step...

But it's not happening. I dont get any notification even after an hour. could you please sugegst if I need to make anyother changes to make it work correctly.

 

Thanks,

Mohit

2 REPLIES
randull
HPE Expert

Re: Notification Timeout query

Hi Mohit,

 

Are other notifications working fine? Did you enabled the notification service?

 

 

Best regards,
Randall

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Mohit_Agrawal
Frequent Visitor

Re: Notification Timeout query

Hi Randall,

 

Other notfications are working fine and have already started Notif scheduler (Check every 30 sec)

//Add this to "OnDomLoad" event