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Notification Template Purpose

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Jamie Pick
Regular Collector

Notification Template Purpose

I've posted this on the ITRC PPM forum, and though it's largely the same audience, I thought I'd try it here as well since I think I'm missing something obvious.

 

With regards to notification templates... when I setup a custom one, say for a Request Type field change, modeled after the OOTB seeded one, I don't see it as an option on the Message tab in the Request Type Notifications area. The only options here are the ones that were there before I created my custom one. I know you can link to these templates, but I'm struggling with how you do that.

 

What am I missing here?

Thanks!

Jamie

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Jamie Pick
Regular Collector
Solution

Re: Notification Template Purpose

I may have solved my own problem - getting out of Workbench and back in seemed to fix it (I went to lunch :smileyhappy:).

 

Jamie

//Add this to "OnDomLoad" event