Project and Portfolio Management Practitioners Forum
cancel

Notification Template Purpose

SOLVED
Go to solution
Highlighted
Jamie Pick
Super Contributor.

Notification Template Purpose

I've posted this on the ITRC PPM forum, and though it's largely the same audience, I thought I'd try it here as well since I think I'm missing something obvious.

 

With regards to notification templates... when I setup a custom one, say for a Request Type field change, modeled after the OOTB seeded one, I don't see it as an option on the Message tab in the Request Type Notifications area. The only options here are the ones that were there before I created my custom one. I know you can link to these templates, but I'm struggling with how you do that.

 

What am I missing here?

Thanks!

Jamie

1 REPLY
Jamie Pick
Super Contributor.
Solution

Re: Notification Template Purpose

I may have solved my own problem - getting out of Workbench and back in seemed to fix it (I went to lunch :smileyhappy:).

 

Jamie