Project and Portfolio Management Practitioners Forum
cancel

Notification Error

Highlighted
cat_gon0208
Trusted Contributor.

Notification Error

We are on PPM 9.12.

 

Recently the application stopped sending out email notifications and then started again after a restart.

 

We are trying to find the root cause and noticed this error in the server log :

 

"ERROR server:ppmLightServiceListenerContainer-2:com.mercury.itg.core.jms.service.impl.ServiceMessageExecutionManagerImpl:2012/05/14-12:04:15.951 SGT: ID:34351-13369682558731: Notification Service is running past its critical runtime threshold(720min)."

 

 

Any idea what causes this?