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New UI logic for request type rules

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ChrisJH_1
Super Collector

New UI logic for request type rules

Has anyone attempted to use the new UI logic for request type rules available in 7.5? I am running into some issues and was curious what others thought of them. Some issues may be defects, others may just be a learning curve. But right away, you can see that there will be conflicts between this level of control and the exisitng status dependency logic. Any input/feedback would be helpful. Thanks.
2 REPLIES
Matthew Dufresn
Acclaimed Contributor

Re: New UI logic for request type rules

Hi Chris,

What kinds of problems are you having?

M@
ChrisJH_1
Super Collector

Re: New UI logic for request type rules

For example, if field A is only required when a certain value is selected for field B, and this condition is only true at certain steps in a particular workflow, do the rules required to enforce this logic need to exist at every step (using additional rules to enforce the logic using Request Status or some other field) OR can we simplify this using the status dependencies? As usual, the HP documentation doesn't really explain this. In addition, rules cannot be copied (possible enhancement?) so I'm trying to avoid re-creating rules if it isn't necessary.
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