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Need suggestion with ksc_move_request_workflow Special Command

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vatsan
Valued Contributor.

Need suggestion with ksc_move_request_workflow Special Command

Hi,
I've beed trying to use this special command in an execution step in a workflow. Though this Execution step completes successfully, I am not seeing the actual workflow move in the concerned request.
ksc_move_request_workflow REQUEST_ID="[REQ.P.REQUEST_TOKEN]" FROM_WORKFLOW_STEP_SEQ="9.4" EVENT_NAME="FORCE_TRANSITION" RESULT_VISIBLE_VALUE="Continue" TO_WORKFLOW_STEP_SEQ="9.5"

9.4 is a decision step and 9.5 is an execution step.

Any idea on what could I be missing? Thanks!
3 REPLIES
VijayVignesh
Frequent Contributor.

Re: Need suggestion with ksc_move_request_workflow Special Command

There is one function or procedure available in the system try using that.

also make sure the user logged in do have access to the workflow which he is trying to move.

Erik Cole
Acclaimed Contributor.

Re: Need suggestion with ksc_move_request_workflow Special Command

What (if anything) does knta_interface_errors say after your exec completes?
vatsan
Valued Contributor.

Re: Need suggestion with ksc_move_request_workflow Special Command

Thank you both of you. The problem was the security to the workflow step and KNTA_INTERFACE_ERRORS helped me to find what the problem was.